Common questions
What is HairTry?+
HairTry helps you explore hairstyles and hair colors using your own photo, with AI-powered hairstyle ideas.
What does a paid subscription include?+
A subscription unlocks premium hairstyles and custom hair-color features, giving you more looks to explore before your next cut. Before subscribing, check the purchase screen for included features, usage limits, price, renewal terms and any trial you are eligible for.
Is HairTry free?+
HairTry is free to download. You can explore hairstyles and try the options available to your account. Some styles and features require payment; check the app for your current free options and usage limits. The website’s free preview is separate from the app.
Will it look exactly like the preview?+
AI previews are a guide. Hair texture, density, styling and your stylist affect the real result.
Can I try it in my browser?+
Yes. The hairstyle guides on this website let you try a hairstyle on your own photo for free, without signing up. This is separate from the app’s free options. Explore more hairstyles in the app.
How can I pay?+
In-app purchases are handled by App Store or Google Play. Available payment methods depend on your country and store account.
How is my personal data handled?+
See our Privacy Policy for details about photos, AI processing and data handling. Privacy
Can I manage my subscription?+
Manage or cancel your subscription in App Store or Google Play subscription settings. Deleting the app does not cancel a subscription.
Still have a question?+
Contact HairTry support by email. For an app issue, include your device and app version; do not send photos or payment details unless requested. Contact